H&R Block has also improved its cross-platform integration. Additionally, the company offers more “help” translating jargon throughout the filing workflows. During testing, we noticed better search functionality for knowledge articles. Users who opt for the online assistance program receive on-demand support from enrolled agents and CPAs who can assist with personalized tax questions.Īside from major enhancements with the Online Assistance program, H&R Block made some made marginal improvements on an already great product. The program includes enhancements such as screen sharing, video calling, and support from mobile apps. In 2022, H&R Block is emphasizing with its online assistance program in a big way. All products and services are presented without warranty. The information in our reviews could be different from what you find when visiting a financial institution, service provider or a specific product's website. strives to keep its information accurate and up to date.
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